Responsible Gaming

Responsible Gambling

At Loto Quebec, we understand the importance of responsible gaming and want to ensure that our players maintain a safe and balanced approach to gaming.

Safe and Balanced Gaming Habits

Gaming should be enjoyed responsibly and within one's means. It is essential to set limits for oneself and stick to them. We encourage our players to:

• Set aside a specific budget for gaming
• Not exceed this limit, even if winning or losing
• Take regular breaks from gaming to maintain focus and avoid fatigue

Gaming as Entertainment

It's crucial to remember that gaming should be treated as entertainment rather than a source of income. Players should not rely on gaming wins to cover expenses or financial obligations.

Budget and Bankroll Management

Effective budgeting is key to responsible gaming. We recommend:

• Establishing a dedicated fund for gaming
• Monitoring this fund closely to avoid overspending
• Not chasing losses by increasing wagers or playing more frequently

Deposit, Loss, Wager, and Session Limits

To promote safe gaming habits, we offer various limits on our platform:

• Deposit Limit: Set a maximum amount that can be deposited per day/week/month
• Loss Limit: Establish a threshold for cumulative losses over a set period
• Wager Limit: Specify the maximum wager amount allowed per game/event
• Session Time Limit: Control gaming sessions to prevent prolonged play

Reality Checks and Time Reminders

Stay in control with our reality check features:

• Time Remind: Set reminders to take breaks or end gaming sessions at designated times
• Reality Check Notifications: Receive alerts about gameplay duration, wagers, and losses

Cooling-off Periods and Self-Exclusion Tools

Take a break from gaming with our self-exclusion tools:

• Voluntary Exclusion: Temporarily or permanently exclude oneself from the platform
• Cooling Off: Request a temporary ban to regain control over gaming habits

Account Verification and Age Restrictions

We verify player identities to ensure that only eligible individuals access our platform:

• Age Restriction: Only allow players aged 18+ (or applicable minimum age) to join
• Identity Verification: Require verified information for all registered accounts

Protection of Vulnerable Players

We strive to create a safe environment for all our players, particularly vulnerable groups such as minors and individuals with addiction histories:

• Underage Gaming Prevention: Implement strict checks to prevent underaged gaming
• Addiction Support Resources: Offer access to support services for those struggling with addictive behaviors

Warning Signs of Problematic Gambling

Be aware of the warning signs of problematic gambling, which may include:

• Increased wagering
• Chasing losses
• Loss of control over gaming habits
• Neglecting responsibilities

If you or someone else exhibits these symptoms, please reach out to our support team for guidance.

Support Organisations and Professional Help Resources

We care about your well-being and encourage seeking help from reputable organizations:

• Gaming Addiction Helplines: Provide access to confidential hotlines and online resources
• Therapy Services: Offer information on licensed therapists specializing in addiction treatment